Last updated: 17 August 2026

Terms of Service — Juristable

Terms of Service for Juristable, a legal services coordination platform operating in New South Wales, Australia.

Table of Contents
  1. 1.Acceptance of Terms
  2. 2.Nature of Service
  3. 3.User Obligations
  4. 4.Provider Engagement
  5. 5.Intellectual Property
  6. 6.Limitation of Liability
  7. 7.Indemnity
  8. 8.Privacy
  9. 9.Electronic Communications
  10. 10.Dispute Resolution
  11. 11.Termination
  12. 12.Governing Law
  13. 13.Fair Trading Act 1987 (NSW)
  14. 14.Changes to Terms
  15. 15.Contact

Effective Date: 17 August 2026

Jurisdiction: New South Wales, Australia

Operator: Juristable (admin@juristable.com)

1. Acceptance of Terms

By accessing or using the Juristable website (juristable.com) and its services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you must not access or use the website or services.

These Terms constitute a contract between you (“you”, “User”, “Client”) and Juristable (“we”, “us”, “our”).

2. Nature of Service

2.1 Legal Services Coordinator — Not a Law Firm

Juristable is a legal services coordination platform. We connect clients with Australian legal service providers, including law firms, barristers, and independent legal practitioners.

We are not a law firm. We do not provide legal advice, legal opinions, or legal representation. We do not hold a practising certificate and are not registered as a legal practice under the Legal Profession Uniform Law (NSW).

2.2 No Legal Advice

Nothing on this website, in our communications, or in any service we provide constitutes legal advice. We do not:

  • Interpret the merits of any legal matter
  • Recommend any specific legal service provider as the “best” or “preferred” choice
  • Represent users in any legal proceedings
  • Commit users to engaging any legal service provider

Users must obtain their own independent legal advice from a qualified legal practitioner before making any legal decisions.

2.3 Coordination Services

Our services include:

  • Discovering and evaluating legal service providers across Australian jurisdictions
  • Coordinating outreach to providers on behalf of clients
  • Securing fixed-fee quotes and fee proposals from providers
  • Comparing and scoring provider suitability against client briefs
  • Managing communications between clients and providers
  • Providing matter profiles and brief summaries to assist providers in scoping

3. User Obligations

3.1 Accurate Information

You must provide accurate, complete, and current information when:

  • Submitting a legal brief or matter description
  • Communicating with us or with providers
  • Responding to requests for clarification or documentation

3.2 Lawful Use

You must not use the website or services to:

  • Provide false or misleading information
  • Engage in any unlawful activity
  • Infringe the intellectual property rights of any person
  • Submit material that is defamatory, offensive, or breaches any law

3.3 Confidentiality

You acknowledge that information you provide to us for the purpose of obtaining legal services quotations may contain confidential and privileged material. We take reasonable steps to maintain confidentiality, including:

  • Requiring providers to acknowledge confidentiality before receiving full matter documentation
  • Providing summarised matter profiles rather than raw documents where possible
  • Not disclosing your identity to providers without your approval

4. Provider Engagement

4.1 No Guarantee of Engagement

We do not guarantee that any legal service provider will accept your matter, provide a quote, or be available within your requested timeframe.

4.2 User Approval Required

All outbound communications to legal service providers (emails, SMS, phone calls) require your explicit approval before sending. We will present draft communications for your review and will not send any communication without your authorisation.

4.3 Provider Independence

Legal service providers are independent contractors. We do not employ, control, or direct them. Any engagement between you and a provider is a separate contractual arrangement between those parties.

4.4 No Endorsement

We do not endorse any provider as the “best” legal choice. Suitability scores and rankings are provided for comparison purposes only and do not constitute a recommendation.

5. Intellectual Property

5.1 Website Content

All content on this website, including text, graphics, logos, templates, and design elements, is the property of Juristable and is protected under the Copyright Act 1968 (Cth).

5.2 User Content

You retain ownership of any information and documents you provide to us. You grant us a non-exclusive licence to use, reproduce, and communicate your information for the purpose of providing our coordination services, including:

  • Preparing matter profiles and brief summaries
  • Communicating with legal service providers
  • Storing records in our coordination system

5.3 No Unauthorised Use

You must not reproduce, distribute, or commercially exploit any content from this website without our written permission.

6. Limitation of Liability

6.1 General Limitation

To the maximum extent permitted by law, our liability for any loss or damage arising from your use of the website or services is limited to the amount you have paid us for the services, or $100 AUD, whichever is greater.

6.2 No Liability for Provider Conduct

We are not liable for the acts, omissions, or conduct of any legal service provider. This includes:

  • Negligent or incorrect legal advice
  • Failure to meet deadlines or deliverables
  • Breach of confidentiality by a provider
  • Any dispute between you and a provider

6.3 No Liability for Legal Outcomes

We do not guarantee any particular legal outcome. Legal proceedings and disputes are inherently uncertain, and we are not responsible for the outcome of any legal matter.

6.4 Exclusion of Consequential Loss

To the extent permitted by law, we are not liable for any indirect, consequential, special, or incidental damages, including loss of profits, loss of opportunity, or reputational damage.

6.5 Consumer Guarantees

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred by the Australian Consumer Law (Schedule 2, Competition and Consumer Act 2010 (Cth)) or any other applicable law that cannot be excluded, restricted, or modified.

7. Indemnity

You agree to indemnify and hold harmless Juristable from and against any loss, damage, liability, or expense (including legal costs on a solicitor-client basis) arising from:

  • Your breach of these Terms
  • Your use of the website or services
  • Any information or documents you provide to us
  • Any dispute between you and a legal service provider

8. Privacy

Our collection, use, and handling of personal information is governed by our Privacy Policy, available at juristable.com/privacy. By using our services, you consent to the practices described in that policy.

9. Electronic Communications

9.1 Electronic Transactions Act 2000 (NSW)

You consent to receiving communications from us electronically, including via email, SMS, and through the website. Electronic communications have the same legal effect as written communications under the Electronic Transactions Act 2000 (NSW) and the Electronic Transactions Regulations 2012 (NSW).

9.2 Spam Act 2003 (Cth)

We comply with the Spam Act 2003 (Cth). We will not send you unsolicited commercial electronic messages. You may unsubscribe from any communications at any time by contacting us at admin@juristable.com.

10. Dispute Resolution

10.1 Good Faith Negotiation

If a dispute arises out of or relates to these Terms or our services, the parties must first attempt to resolve the dispute by good faith negotiation. A party must provide written notice of the dispute to the other party.

10.2 Mediation

If the dispute is not resolved within 14 days of written notice, the parties agree to attempt to resolve the dispute through mediation administered by a mediator agreed between the parties, or in the absence of agreement, appointed by the President of the Law Society of New South Wales.

10.3 Sealed Arbitration

If the dispute is not resolved through mediation within 30 days of the mediator being appointed, the user agrees that all disputes not resolved at mediation shall be finally resolved by sealed (confidential) arbitration conducted in accordance with the Commercial Arbitration Act 2010 (NSW) on the following terms:

  1. The arbitration shall be conducted by a single arbitrator agreed between the parties, or in the absence of agreement within 14 days, appointed by the President of the Law Society of New South Wales;
  2. The seat of arbitration shall be Sydney, New South Wales;
  3. The arbitration shall be conducted on a confidential (sealed) basis — the existence, content, and outcome of the proceedings shall not be disclosed to any third party except as required by law or to enforce the award;
  4. The arbitrator’s award shall be final and binding on the parties;
  5. The parties waive any right to appeal the arbitrator’s award on the merits, save for errors of law as permitted under the Commercial Arbitration Act 2010 (NSW);
  6. Judgment upon the award may be entered in any court of competent jurisdiction in New South Wales.

10.4 Costs

Each party bears its own costs of the negotiation and mediation stages. The costs of the arbitrator shall be shared equally unless the arbitrator determines otherwise. Each party bears its own legal costs of the arbitration, save that the arbitrator may award costs in accordance with the Commercial Arbitration Act 2010 (NSW).

11. Termination

11.1 Termination by You

You may terminate your use of our services at any time by written notice to admin@juristable.com.

11.2 Termination by Us

We may suspend or terminate your access to the services at any time if:

  • You breach these Terms
  • We determine that your use of the services is unlawful or harmful
  • We discontinue the service or any part of it

11.3 Effect of Termination

Upon termination:

  • We will cease coordinating outreach on your behalf
  • We will retain records in accordance with our Privacy Policy and applicable law
  • Provisions that by their nature should survive termination (including intellectual property, limitation of liability, and indemnity) remain in effect

12. Governing Law

These Terms are governed by the laws of New South Wales, Australia. The parties submit to the non-exclusive jurisdiction of the courts of New South Wales, including the Supreme Court of New South Wales.

13. Fair Trading Act 1987 (NSW)

Nothing in these Terms is intended to exclude, restrict, or modify any consumer right or remedy available under the Fair Trading Act 1987 (NSW) or the Australian Consumer Law that cannot be lawfully excluded.

14. Changes to Terms

We may update these Terms from time to time. We will notify users of material changes by posting the updated Terms on this website with a revised effective date. Continued use of the website after changes constitutes acceptance of the updated Terms.

15. Contact

For questions about these Terms, please contact:

Juristable
Email: admin@juristable.com
Website: juristable.com

These Terms were last updated on 17 August 2026.